Human Resources

Inspire and Lead Like a Master

Who Should Register?

What You’ll Study

Leadership 

• Calculating the Cost of Poor Quality
• Project Identification and Prioritization
• Change Management Leadership Skills
• Organizational Structures for Deployment of Six Sigma
• Competitive Intelligence and Industry Benchmarks
• Transitioning Goals/Objectives into Actionable Projects
• Overcoming Organizational Resistance
• Using Financial Measures to Analyze Performance

Design for Six Sigma 

• Pilot Testing New Products/Services
• Advanced FMEA
• DFSS – Overview of DMADV and DMADOV
• DMADV – Define Phase
• DMADV – Measure Phase
• DMADV – Analyze Phase
• DMADV – Design Phase
• DMADV – Verify Phase

Optimizing Process Efficiency  

• Applied Value Stream Mapping
• Kaizen
• Applied TRIZ
• Advanced Identification of Capacity Constraints
• The Basics of Theory of Constraints

Analyze

• Force Field Analysis
• Multivariate Control Charts
• GAP Analysis
• Statistical Normality Tests
• Control Charting Continuous Data
• Advanced Interpretation of Control Charts
• Developing a Process Control Plan

Advanced Inferential Statistics

• Hypothesis Testing for Proportions
• Multiple Regression
• Review of Other Advanced Distributions
• Confidence Intervals and Point Interval Estimates
• Mann-Whitney Test
• Mood's Median Test

Design of Experiments

• Design of Experiments Setup
• KPIV and KPOV
• Selecting the Optimal Design
• Design of Experiments Strategy
• Screening Designs
• Fold-Over Design
• Response Surface Methods
• Mixture Designs
• Nested Designs and Difficult to Change Variables
• Attribute Gage Study and Kappa Statistic
• Sampling Strategies
• Use of Replication to Estimate Error
• DOEs with Two or More Response Variables
• Developing Optimal Project Metrics
• Data Mining

Minitab Application 

• Minitab Statistics
• Minitab Control Charts for Variables and Attributes
• Minitab Quality Tools
• Minitab Graphs
• Minitab Project Application

Training, Coaching and Development

• Resource Allocation – Managing Black Belts
• Decision Making Solutions – Evaluating Alternatives
• Employee Empowerment and Motivation Techniques
• Rewards and Recognition

Customers and Suppliers

• House of Quality
• Customer Retention and Loyalty
• Negotiation Techniques
• Supplier QA and Performance
• Cultural Issues in Cross-Cultural Deployments of LSS

Industry Leadership and Professionalism

• Malcolm Baldrige National Quality Program
• ISO 9001
• The Shingo Prize Model
• Advanced Presentation Skills
• Career Path for MBBs Within the Organization
• Developing and Utilizing a Professional Network

 

 

Credit & Tuition